Support

If you need to reset your password, go to our website and click Forgot Password on the login screen. Enter your registered email address, and we’ll send you...

You can easily update or delete your phone number using our contact widget. Just click 'Back' to return to the Main Menu, scroll down, and select ‘C...

Please check the following settings on your computer to see if this improves the situation: Try clearing your browser’s cache. Try using a different brow...

You will be able to update your home address and zip code by logging in to your account and selecting ‘Your Details’ from the ‘Account’ drop-down menu. ...

Account balance and memberships are non-transferable as stated in our Terms and Conditions. We offer surveys based on our members' demographics such as...

For us to process the remaining balance and close the account, please contact our Member Support team and provide a copy of the member's (owner) death c...

We’ve partnered with Veriff, a trusted global verification system, to help keep your account safe and secure. You may be asked to confirm your identity ...