Why is my postal code not accepted when I try to sign up? : Support

Why is my postal code not accepted when I try to sign up? Print

Modified on: Tue, 24 Sep, 2024 at 3:24 PM

Please check the following settings on your computer to see if this improves the situation:

Try clearing your browser’s cache.
Try using a different browser.
Try using a different device.

For alphanumeric postal codes please make sure to check the following:

Please try to input the postal code with and without spaces in between. Example: CB6 1EW or CB61EW.
Should be in ALL CAPS, postal codes are case-sensitive

If the issue still persists, please reach out to Member Support for further assistance.

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