If you need to reset your password, please go to our website, and click the 'Forgot Password' link on the login screen. Enter your registered email address and our system will send you an email with a link/code to reset your password. Your New Password should be a minimum of 8 characters long – a combination of at least: one (1) uppercase letter, one (1) lowercase letter, one (1) number, and one (1) special character (e.g. ""@"", ""!"", ""$"").
Please note that passwords are case-sensitive. If you enter incorrect details three times, your account will be locked for one hour.
If you continue to experience issues logging in, kindly provide your date of birth and postal code, and a member of our support team will get back to you.
Tag: Password, Login