If you need to reset your password, go to our website and click Forgot Password on the login screen. Enter your registered email address, and we’ll send you an email with a link or code to create a new password.


Your new password must be at least 8 characters long and include:


1 uppercase letter


1 lowercase letter


1 number


1 special character (e.g., @, !, $)


Important: Passwords are case-sensitive. If you enter the wrong details three times, your account will be locked for one hour.


Still having trouble logging in? Please contact us with your year of birth and postal code, and our support team will assist you.


Tag: Password, Login