We’ve partnered with Veriff, a trusted global verification system, to help keep your account safe and secure.
You may be asked to confirm your identity with Veriff in two situations:
• When you’re redeeming rewards
• When your account has been flagged for review
The process is simple—you’ll just need to upload a valid government-issued ID and take a quick photo of yourself. Once verified, you can continue with your redemption or regain access to your account. Good news—you only need to complete this once. Future redemptions won’t require another verification.
A few things to keep in mind:
• Veriff links must be completed within 7 days before they expire.
• If you run into any issues, try clearing your cache and browsing history, and make sure you’re not using a proxy, VPN, or virtual machine.