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Once a redemption request has been processed, we are unable to accommodate cancellations or exchanges for different rewards.  Related Topics: Replace, V...

Generally, the amount you’ll earn per survey will depend on how long and comprehensive a survey is. The longer the survey, the more you'll earn for comp...

To see all the badges you've earned, head over to the 'Badges' page. You can do this by either clicking on 'Badges' on the navigation ba...

Redeeming your rewards is quick and simple! Here’s how: Step 1: Go to Your Rewards Page •   Click “Redeem Now” under your available points OR select...

You get awarded every time you complete a survey. How much you earn will depend on each survey, the amount of which will be displayed on the survey tile...

Once you redeem a reward, it should land in your email inbox within 24 hours.  Don’t forget to peek into your spam or junk folder just in case it ends up th...

Rewards sent by mail usually arrive within 4–6 weeks, depending on your local postal service. If it’s been more than 6 weeks and your reward hasn’t arri...

Having issues redeeming your points? Don’t worry—we’ve got you covered! Here are a few things you can try: •  Use your personal computer when redeeming....

Typically, digital rewards are sent immediately and cannot be canceled.   Related Topics: Return, Replace

We want to make sure you’re rewarded fairly for the time and effort you put into our surveys.  A survey is considered complete not just when you reach ...