Rewards

Can I exchange my reward for another?
Once a redemption request has been processed, we are unable to accommodate cancellations or exchanges for different rewards.  Related Topics: Replace, V...
Mon, 11 Sep, 2023 at 12:08 PM
How much will I earn per survey?
Generally, the amount you’ll earn per survey will depend on how long and comprehensive a survey is. The longer the survey, the more you'll earn for comp...
Mon, 11 Sep, 2023 at 12:09 PM
How can I view my badges?
To see all the badges you've earned, head over to the 'Badges' page. You can do this by either clicking on 'Badges' on the navigation ba...
Mon, 11 Sep, 2023 at 12:10 PM
How do I redeem rewards?
Here’s how to redeem a reward: Step 1: Head to your account’s Rewards page by clicking either the ‘Redeem Now’ below your available points or ‘Rewards’ ...
Fri, 23 Feb, 2024 at 9:50 AM
How do surveys work?
You get awarded every time you complete a survey. How much you earn will depend on each survey, the amount of which will be displayed on the survey tile...
Mon, 11 Sep, 2023 at 12:11 PM
I haven't received my digital reward. What should I do?
Your digital reward should arrive by email within 24 hours of redemption. Please remember to check your spam and junk folders. If you haven't receiv...
Tue, 18 Jun, 2024 at 12:33 PM
I haven't received my physical reward. What should I do?
Depending on the mail service in your area, it may arrive in 4-6 weeks.  If it has been more than 6 weeks and you still haven't received your reward...
Fri, 10 May, 2024 at 10:58 PM
I received an error when trying to redeem. What should I do?
To help you redeem your points, please do the following: • Ensure you are using your personal computer for redemption. • Redeem within the country wher...
Fri, 23 Feb, 2024 at 9:51 AM
I redeemed a digital reward by mistake. Can I cancel?
Typically, digital rewards are sent immediately and cannot be canceled.   Related Topics: Return, Replace
Fri, 10 May, 2024 at 10:31 PM
I've completed my survey. When will I be rewarded?
You should be rewarded upon completion of the survey. However, please note that more complex surveys, such as product diaries and focus groups, may requ...
Mon, 11 Sep, 2023 at 12:14 PM