My Account
After logging in to your account, navigate to the 'Account' drop-down menu. This menu provides access to key sections of your account, including you...
Mon, 13 Oct, 2025 at 9:56 PM
What you need to do depends on what you’d like to update. To update your general account information, simply log in and select 'Account' from th...
Mon, 13 Oct, 2025 at 9:59 PM
You can use our contact widget form to request updating your email address! Click 'Back' to go to the Main Menu, scroll down, then select ‘Contact U...
Mon, 19 Aug, 2024 at 6:42 PM
Here is how you can update your password: • Log in and go to 'Your Details' under the 'Account' menu. • Scroll to 'Change Password&...
Mon, 13 Oct, 2025 at 9:55 PM
To update your details, log in to your account and go to Account > Your Details. You can edit your name, address, postal code, and alternate email there....
Mon, 13 Oct, 2025 at 9:47 PM
We’re truly sad to see you go, but we respect your choice to close your account. If you’d like to stop taking surveys and have your data removed, just follo...
Mon, 13 Oct, 2025 at 9:52 PM
In cases where we have concerns about a member's activity, it may be necessary for us to temporarily suspend or freeze the account while an investigatio...
Mon, 11 Sep, 2023 at 12:00 PM
As a trusted provider of market research, ensuring the accuracy of our data is of utmost importance to us. In certain cases, if we have concerns about a...
Mon, 11 Nov, 2024 at 2:20 PM
Accessing Your Survey Account When logging in, please take note of the following: • Always log in through the official survey site using your member...
Mon, 13 Oct, 2025 at 9:44 PM
We’d love to help you get back into your account. To reactivate it, please share a couple of details for security—your year of birth and registered postal c...
Mon, 13 Oct, 2025 at 9:54 PM