As a trusted provider of market research, ensuring the accuracy of our data is of utmost importance to us.


In certain cases, if we have concerns about a member's account, we may need to temporarily freeze their access while we investigate. Reasons for suspending may include the following:


• Multiple accounts or linked to a suspended account.

• Member has been answering surveys too quickly.

• More than 2 accounts per household.

• Inconsistent profile information.

• Email address is not valid/unable to receive surveys.            

• Attempting to take multiple surveys simultaneously.


We may also take action if we believe an account poses a risk to our reputation as a market research provider.


Thank you for your understanding as we work to maintain the integrity of our market research.