Accessing Your Survey Account
When logging in, please take note of the following:
• Always log in through the official survey site using your membership email address and password.
• Do not attempt to log in using a survey link.
• Ensure there are no spaces before or after your email address or password when entering them.
• Passwords are case-sensitive, so please make sure you type them correctly.
•
If you have forgotten your password:
1. On the login screen, click Forgot Password.
2. Enter your membership email address.
You will then receive an email with a link or code to reset your password. If you do not see the message in your inbox, please check your Spam or Junk folder.
If you continue to experience difficulties, please contact us and provide a screenshot of the page where the issue occurs.