To access your survey account, please take note of the following:
• Please ensure that you log in to the correct survey site and use your membership email address and password.
• Do not login using a survey link.
• Make sure that there are no leading or trailing spaces when entering your email address and password.
• Note that passwords are case-sensitive, so please double-check that you are typing them correctly.
For forgotten passwords, simply do these steps:
• Click on the 'Forgot Password' link on the login screen.
• Enter your membership email address.
Our system will send you an email with a link/code to change your password. It is ideal to check your SPAM/Junk folder in case you do not receive an email containing the link/code.
If you are still having trouble, please contact us and provide a screenshot of the page you’re having issues with.