Sometimes, it may be necessary to clear your browser's cache and cookies before taking surveys to avoid encountering errors. You can find instructions on how to do this in your browser's help section. In addition, please review the following settings on your computer:


• Ensure that you are not currently abroad.

• Ensure that Java is enabled.

• Add the survey site as a Trusted Site in your browser settings.

• Consider using a different device.


If you continue to experience issues after clearing your cache and cookies, please contact us and provide a screenshot of the error.


Related Topics: Can't take surveys, Error taking surveys, Technical Issue, No surveys