I haven’t received my reward. What should I do? : Support

I haven’t received my reward. What should I do? Print

Modified on: Tue, 28 Apr, 2026 at 12:42 PM

First, check your email inbox, spam, and junk folders. Most rewards arrive within 24 hours.

If you still don’t see it, you can resend the reward email:

1.Sign in

2.Tap the 'More' option in the footer of the app

3. Tap your email at the top

4. Go to Earning History

5. Find the relevant problembatic reward and tap Resend

If you still need help, tap “Need Help?” in Earning History to contact support and we will do our best to help you.

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