To get past this check, please log out of your survey account and try redeeming again after 72 hours from this notice: "This process was put in place to keep your account safe by preventing any fraudulent activity and it requires 72 hours to complete the full verification of your account."
If you are still unable to redeem after this period, please try the following steps to help troubleshoot the issue:
1. Ensure you are not connected to the internet through a VPN or proxy network.
2. Ensure your device's date, time, and language match the country your survey account is registered in.
3. Clear your internet browser's cache to reset your session. Preferably, use Google Chrome while accessing your account.
If you still run into any problems redeeming your rewards, please contact Member Support and provide a screenshot of the error message along with the details of the actions you took.
Related Topics: Under review, New account