It is possible that our emails are being blocked by your email account's settings, including junk mail settings. Please check your junk/spam folders and ensure that you haven't accidentally blocked our emails.
In addition, we recommend using a personal email address instead of one associated with your workplace or educational institution. Additionally, you can easily access all your surveys by logging in to your account and visiting your dashboard. Please note that if you have an anti-virus/firewall software installed on your computer, it may be worth checking the settings related to incoming email (excluding web-mail services).
If you have any further questions or concerns, please feel free to reach out to us.
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