As focus groups are more complex studies, it will take longer than normal to process your reward. You should expect to get rewarded within 6 weeks of completion.
In addition, surveys such as product tests, diaries, invoke sessions, or phone interviews that offer an additional incentive are typically managed in this manner. Information regarding the reward payment and processing period is usually indicated either in the survey invitation or within the survey itself.
If you have not received your reward within the specified timeframe, please contact our Member Support team.
Related Topics: Diary, In-depth interview, online interview, Product test