When signing up, please make sure:


• Your email address is in the correct format (example@gmail.com).


• You have not previously registered with this email address.


• You have the correct IP address for your region.


• Use a common email domain like gmail or hotmail. We recommend that you use your personal email address and avoid using any work-related email addresses.


If you're still having problems, please get in touch. Click 'Back' to go to the main menu, scroll down and select 'Contact us,' then fill in the form with as much information as possible about your query. A member of the team will assist you as soon as possible.