While rare, sometime there issues getting cash outs from PayPal, please reference the following to solve what might be going on with your cash out.
There may be a number of different reasons why your cash out has not been credited to your PayPal account:
- We process payments within 1-2 business days and this does not include weekends and holidays.
- Sometimes you need to claim your payment on PayPal. Look in to your PayPal account and check if there is a list of transactions that you need to claim. Typically, if a payment is showing as 'unclaimed' all you will need to do finishing setting up your PayPal account including verifying your email address with PayPal.
- Your PayPal account is restricted. You may need to contact PayPal to have this override.
If none of these worked for you, then please send us an email at support@zapsurveys.com and we can help you get to the bottom of this!