Support

Basic 1

• How do I contact Member Support?

My Account 2

• Why do you suspend/freeze accounts?
• Why is my postal code not accepted when I try to sign up?

Privacy 3

• How do you keep my personal information secure?
• What are cookies?
• Who can I talk to if I have any privacy concerns?

Rewards 3

• How do surveys work?
• How much will I earn per survey?
• I've completed my survey. When will I be rewarded?

Surveys 16

• Can I re-enter a survey that I left?
• Can I still take surveys while I'm abroad?
• How can I prevent surveys from closing early?
• How long do the surveys take?
• How often will I be able to take surveys?

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